Your transaction history isn't stored in the wallet — it's stored on the blockchain. The wallet rebuilds the list each time it syncs. So if history has vanished from the app, the records themselves are intact and the wallet simply hasn't finished reading them back.
Confirm your history still exists
- Open the Pearl block explorer: https://explorer.pearlresearch.ai/
- Search your
prl1p…address.
The explorer lists every transaction ever associated with that address, straight from the chain. If your deposits are listed there — and they will be — nothing has been lost.
Why the wallet's list can empty out
- A resync in progress. The most common cause. The wallet clears its local view and rebuilds it from the network; while that's happening the list can look empty or partial.
- Local cache reset. Updating the wallet, clearing browser data, or moving to a new device resets the cached view. It repopulates on sync.
- A different address or wallet is selected. History is per address. Check you're viewing the right one.
- Lost node connection. With nothing to read from, the wallet has no history to show.
Getting it back
- Let the sync finish. Leave the wallet open and connected. A full rebuild can take a while on first run or after a restore.
- Restart the wallet and let it reconnect.
- Check the address selector if your wallet holds more than one address.
- Verify your balance separately. If the balance is correct but the list is empty, it's purely a display rebuild and will resolve.
Do not re-enter your seed phrase
Missing history is never fixed by restoring from your seed, and it's a moment scammers watch for. We will never ask for your seed phrase, and anyone who offers to recover your history in exchange for it is stealing from you.
Still empty?
Open a ticket with:
- Your
prl1p…address - Which wallet and version you're using, and your operating system or browser
- When the history was last visible
- Whether your balance is displaying correctly
That last detail matters — a correct balance with missing history points somewhere quite different from both being wrong.